1. Introduction
Opera Peinture ("we," "us," or "our") is a mobile application available on Android and iOS that connects users with professional painters and painting shops in Algeria. This Privacy Policy explains how we collect, use, and protect your personal data when you use our app.
By creating an account or using the app, you agree to this Privacy Policy.
2. Data Controller
Opera Peinture Algeria Contact: privacy@operapeinture.com
3. Information We Collect
a) Account Information When you register, we collect your name, email address, and password.
b) Contact & Location Information We collect your address and location to match you with nearby painters and shops and to coordinate service delivery.
c) Photos You may upload photos of your space or painting project to help painters understand your needs. These photos are shared with the service provider you choose.
d) Device & Usage Data We automatically collect device type, operating system, app usage statistics, and crash reports to maintain and improve the app.
4. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Match you with professional painters and shops near your location
- Share your project details and photos with the service provider you select
- Send you booking confirmations, service updates, and notifications
- Improve app performance and fix technical issues
- Respond to your support requests
- Comply with Algerian law
5. Legal Basis for Processing
Opera Peinture operates exclusively in Algeria and complies with applicable Algerian legislation governing the protection of personal data, including Law/s N. 18-07 of June 10, 2018 on the protection of natural persons in the processing of personal data.
We process your data on the following grounds:
- Contract performance: to provide the services you requested
- Legitimate interest: to improve the app and prevent misuse
- Consent: for optional features such as location access or photo uploads, which you may withdraw at any time
6. Data Sharing
We do not sell your personal data. We share information only in the following cases:
With Painters & Shops When you request a service, we share your name, contact details, location, and project photos with the painter or shop you selected. They are responsible for using this information solely to fulfill your service request.
For Legal Reasons We may disclose your data if required by Algerian law or a competent authority.
7. Android & iOS App Communications
Our app may send you the following types of notifications:
- Push notifications: booking confirmations, painter responses, and service updates
- Email notifications: account-related messages and support replies
You can manage notification preferences at any time in your device settings (Android or iOS) or within the app's settings menu.
8. Cookies & Analytics
Our app uses lightweight analytics tools to collect anonymous usage data (feature usage, session duration, crash reports). This data cannot identify you personally and is used solely to improve app quality.
9. Data Retention
| Data Type | Retention Period |
|---|---|
| Account data | Until you delete your account + 7 days (Permanently deleted from our database after that period) |
| Project photos | Until you delete them or close your account |
| Usage & analytics | Up to 12 months (anonymised) |
| Support communications | 2 years |
10. Data Security
We protect your data using:
- Encrypted connections (HTTPS/TLS) for all data transmitted
- Secure, access-controlled servers
- Password hashing (your password is never stored in plain text)
11. Your Rights
Under Algerian Law No. 18-07, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or outdated information
- Delete your account and associated data
- Withdraw consent for optional data processing at any time
- Lodge a complaint with the Algerian data protection authority (ANPDP)
To exercise any of these rights, contact us at: privacy@operapeinture.com
12. Children's Privacy
Opera Peinture is not intended for users under the age of 18. We do not knowingly collect data from minors. If you believe a minor has created an account, please contact us and we will delete it promptly.
13. Third-Party Links & Profiles
Painter and shop profiles within the app may contain links to their own social media pages or external websites. We are not responsible for the privacy practices of those third parties.
14. Changes to This Policy
If we make significant changes to this Privacy Policy, we will notify you via a push notification or email before the changes take effect. Continued use of the app after that date constitutes your acceptance.
15. Contact Us
For any questions or requests regarding your privacy:
Opera Peinture Email: privacy@operapeinture.com Algeria
This Privacy Policy was last updated on April 1, 2026.